Prospecting is the second step in sales process O True False Question 2 (1 point) Interpretation of information by the receiver is also known as Encoding in communication True False Question 3 (1 point) Question 1 (1 point) The quality of a good salesperson is never stop at first no True False Question 2 (1 point) The hidden mental process of buyer while the sales person is presenting the product/service is known as Response Black Box approach Stimulas Buying behaviour