Prospecting refers to

a$.$ the relationships salespeople establish within their own company to secure resources necessary for sales success.

b$.$ the process through which salespeople identify and engage with new customers or new areas of business with existing customers.

c$.$ the service offering salespeople provide postsale.

d$.$ the process sales managers engage in when seeking new sales hires.

e$.$ the questing process salespeople use when determining customers' needs.