Provide a brief summary of the organization (its history, culture, industry, product, and services). Explain why a change was needed. What is the gap between the present state and the desired future state? How strong is the need for change? What is the source of this need? Is it external to the organization? If the change does not occur, what will be the impact on the organization in the next few years? Briefly explain if the change process was a success or failure. Based on what you have learned thus far in the course, evaluate the company's readiness for change. Were they ready, why or why not? Would you have done anything differently?