Provide an analysis of the 4 waiting line models studied. Include types of businesses that would use each type of model. Specifically focus on MM1 and MMS models. Detail specific consideration regarding customer satisfaction levels and costs. Discuss the intangible benefits of increased customer service and increased costs.

a). Financial analysis (revenue calculations).

Determine the hourly revenue generated, the method and values used for revenue calculations.

Compute a revenue/cost/profit projection based on report parameters