Provide an analysis of the role of a manager in influencing workplace culture and formulate some recommended managerial action steps for addressing drama and negativity and improving the workplace culture. Specifically:

• Describe, in detail, the situation involving workplace drama and/or negativity.
• Interpret the manager's role in either fueling or permitting the drama or negativity.
• Explain how the manager might have behaved differently and propose some recommendations for the manager to foster a more positive, drama-free work environment going forward.