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Provide an appropriate response. The overnight shipping business has skyrocketed in the last ten years. The single greatest predictor of a company's success has been

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Provide an appropriate response. The overnight shipping business has skyrocketed in the last ten years. The single greatest predictor of a company's success has been proven time and again to be customer service. A study was conducted to study the customer satisfaction levels for one overnight shipping business. In addition to the customer's satisfaction level, the customers were asked how often they used overnight shipping. The results are shown below in the following table. What is the probability that a respondent did not have a medium level of satisfaction with the company? Satisfaction level Frequency of Use High Medium Low TOTAL 5 per month 70 25 100 TOTAL 460 220 20 700 O 0.69 O 0.29 O 0.71 O 0.31QUESTION 15 Solve the problem by applying the Fundamental Counting Principle with two groups of items. There are 4 roads leading from Bluffton to Hardeeville, 8 roads leading from Hardeeville to Savannah, and 3 roads leading from Savannah to Macon. How many ways are there to get from Bluffton to Macon? O 32 192 O 96 O 15 QUESTION 14 4 P Solve the problem. A baseball manager has 11 players of the same ability. How many 9 player starting lineups can he create? O 55 362,880 O 99 19,958,400Solve the problem. A box contains 30 widgets, 4 of which are defective. If 4 are sold at random, find the probability that (a) all are defective (b) none are defective. O 657720 ' 164430 O 2 13 15 . 15 01 2 30' 15 O 1 2990 27405 . 5481 QUESTION 16 4 points Sa Solve the problem. samples of size 16. According to a college survey, 22% of all students work full time. Find the mean for the number of students who work full time in 4.0 O 0.2 O 3.5 O 2.8

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