Provide an explanation in detail based on one of your readings : Quality of Public Administration, a toolbox for practitioners (2017)

You are going to analyze a study case from a country that we haven't seen before, the case of Spain in 2012: Comprehensive reform of the public administration (pages 26-31).

It is important that you linked the analysis with the terms learned from the textbook or lectures. You must answer the following questions:

1. What is the main objective of the reform ?

2. How was the process executed?

3. What were the challenges of implementation?

4. Was it successful?

5. What were the results/outcomes/evaluation?

6. Do you think we can learn something from this case and use it for your country?

You can add more information to your analysis.

Your explanation must have : An introduction, the analysis of the case and a conclusion. Use your own criteria in your conclusion

provide refences