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computing & Informatics / Informatics / Rubijesmin Abdul Latif / SAD Sem012021 / Week 06 / Mid-Term Exam Identify which of the following statements could be benefit or cost and which could be tangible or intangible. If tangible cost, identify whether it is fixed or variable and whether it is one-time or recurring. State your answer in the answer area provided (e.g. Statement 1: Tangible Cost, Fixed, Recurring. OR Statement 1: Intangible cost) of Statement 1: Fee for monthly supply of office papers. estion Statement 2: Cybersecurity improvements, thus clients are more trusting the services. Statement 3: Loss in share value resulted from the loss in customers support. Statement 4: Payment of new hardware purchased. [10 marks] Paragraph B TE Path pAlre My courses / College of Computing & Informatics / Informatics / Rubijesmin Abdul Latif / SAD Sem012021 / Week 06 / Mid-Term Exam (Part 2) Quiz navigation 4 KTM Berhad wants to create a new system that allows its customers to purchase their tickets directly through its official website or through its customer service centers. The details below are among the business processes required by KTM Berhad in its new system. 3 4 ed out of 1. A customer can receive transport details from the inquiry transport details process, and the details are provided by the data stores transport details and railway live statistic. Finish attempt .. question 2. Customer Service Assistant (CSA) can initiate the buy souvenir process, which will result in having the order details stored in the order data store. Although customer is the real person who buy souvenir, it is the CSA who accesses the system for storing the Time left 2:17:10 order details, 3. CSA can also provide order details to the buy ticket process and the details will be stored again in the order data store. 4. Finally, CSA can activate the report lost process by providing the incident and item details and the information will be stored in the Lost Item database. Prepare a context diagram. You may draw/sketch your answer on a piece of paper, take a picture of your work and then attach/upload the file here. Make sure the picture is CLEAR and your work is READABLE. "Warning! Any attempt of copying/plagiarism will result of a ZERO grade for both parties* [15 marks] Paragraph BIBE Pathi p Words:0 Maximum size for new files: 100MB pter 5-1 Requi..pdf A