Provide potential solutions for the following challenge that IT companies are facing nowadays: (case study 1000 words)

Information Technology (IT) companies in the 21^st century are more agile, quicker to react, and more effective. They want to deliver great customer experiences, take advantage of new technologies to cut costs, improve quality and transparency, and build value. The problem is that while most companies are trying to get better, the results tend to fall short: one-off initiatives in separate units that don't have a big enterprise-wide impact; adoption of the improvement method of the day which almost invariably yields disappointing results; and programs that provide temporary gains but aren't sustainable. please write 10 references as well.