Psychological intimacy is

• Emotional and psychological closeness to other team members
• Joint action by a team in which individual interests are subordinated to team unity
• Closeness achieved through tasks and activities
• The interpersonal glue that holds team members together

A leadership perspective that sought to identify the inherited traits leaders possessed

that distinguished them from people who were not leaders is:

• The "Great Man" approach
• Relational theory
• Trait theory
• Behavioral theory

Control of critical resources and strategic contingencies are:

• Intergroup sources of power
• Part of the zone of indifference
• Opportunities to exercise power
• Interpersonal sources of power

In a team, demands on the leader, member inhibition, use of rules and procedures, and time taken to reach a decision are all low.

• Extra Large (16+)
• Medium (8-12)
• Small (2-7)
• Large (13-15)

Lee is Kara's boss and assigns Kara tasks each day. What type of power does Lee

have?

• Expert power
• Legitimat; power
• Reward power
• Information power

In a large team (13-16 members), demands on the leader and member inhibition is:

• Moderate
• Low
• Depends on the context
• High

What is the definition of political skill?

• The ability to get things done through favorable interpersonal relationships outside formally

prescribed organizational mechanisms

• The process of affecting the thoughts, behaviors, and feelings of another person
• Use of power and influence in organizations
• Actions not officially sanctioned by an organization that are taken to influence others in order to meet one's personal goals

Jasper passively follows Monty's directions without questioning or complaining. What

type of follower is Jasper?

• Alienated
• Sheep
• Informal
• Effective

Which era of leadership research sought to answer the question "How do leaders

adapt to situations?"

• Trait theories
• Contingency theories
• Relational theories
• Universal theories

Janet works with five other individuals with complementary skills who are committed

to a collective performance goal and hold each other mutually accountable. Janet is

part of a

• Team
• Pod
• Category
• Group

Psychological disorders, medical illnesses, and behavioral problems are all

consequences of:

• Strain
• Negative stress
• Preventative stress management
• Positive stress

Laura has attempted to use an influence tactic on Bill. Bill has rejected the influence

attempt but has taken no further action. Which response to influence tactics is Bill

exhibiting?

• Active resistance
• Commitment
• Passive resistance
• Compliance

Two or more people with common interests, objectives, and continuing interaction are

a:

• Category
• Pod
• Group
• Team

Which of the following best describes the relationship between stress and

performance?

• All stress improves performance
• All stress is bad for performance
• Stress is not related to performance
• Stress leads to improved performance up to an optimum point

Which of the following is NOT true of leaders?

• They encourage close, intense working relationships
• They seek high-risk positions, especially with high payoffs
• They advocate for change and new approaches to problems
• They focus on planning, budgeting, organizing, and staffing

In the stage of preventative stress management, the focus is on healing individual or organizational symptoms of distress and strain.

• Auxiliary
• Secondary
• Tertiary
• Primary

As a leader, Elizabeth interacts and collaborates with their followers to direct the work

of their team. What behavioral leadership style is Elizabeth using?

• Democratic
• Laissez-faire
• Collaborative
• Autocratic

Clark tries to convince Bellamy that Clark's proposal is the best one by showing that it

will cost the least amount of money. Which influence tactic is Clark using?

• Inspirational appeals
• Consultation
• Rational persuasion
• Ingratiation

Monty owes Jasper a favor. Jasper reminds Monty of this when asking for help with a

task. Which influence tactic is Jasper using?

• Ingratiation
• Coalition
• Exchange
• Pressure

Which leadership theory considers follower readiness in determining what level of

task and relationship behaviors the leader should use?

• Path-goal theory
• Situational Leadership Model
• Leader-member exchange
• The leadership grid

In order to cope with stress at work, Taylor spends time watching Netflix and talking

to their spouse. What method for coping with stress is Taylor using?

• Problem-focused behavioral method
• Emotion-focused cognitive method
• Problem-focused cognitive method
• Emotion-focused behavioral method

Janet uses their expert power to influence Michael. What is Janet's role in this

exchange relationship?

• Agent
• Authority
• Target
• Influencer

Tony is a software engineer and a parent. At times, Tony must choose to stay at work

instead of caring for their child, which causes Tony stress. What is the source of Tony's

work stress?

• Task demands
• Interpersonal demands
• Physical demands
• Role demands

Interpersonal glue that makes group members stick together is:

• Loss of individuality
• Norms of behavior
• Social loafing
• Group cohesion

In leadership behavioral theories, initiating structure and production-oriented

behaviors are examples of:

• Task-oriented behaviors
• Follower-oriented behaviors
• Leader-oriented behaviors
• Relationship-oriented behaviors

Elizabeth is Philip's boss. If Elizabeth is not happy with Philip's performance, Elizabeth

can assign Philip to less desirable shifts, give Philip fewer hours, or fire Philip. What

type of power does Elizabeth have?

• Expert power
• Social power
• Coercive power
• Reward power

Norms of behavior are:

• Interpersonal glue that makes group members stick together
• Failure of a member to contribute personal time, effort, thoughts, or other resources
• Group standards used to evaluate the behavior of members
• Individual group members' loss of self-awareness

The process of being guided and directed by a leader in the work environment IS:

• Persuasion
• Influence
• Followership
• Management

What is an upper echelon?

• A type of virtual team
• A type of global team
• A team of middle managers
• A top-level executive team in an organization

The unconscious preparation to fight or flee that one experiences, when faced with

any demand, is:

• Distress
• Strain
• Demand
• Stress (or stress response)

The process of guiding and directing the behavior of people in the work environment

iS:

• Political skill
• Power
• Influence
• Leadership

As a leader, Raymond uses strong, directive actions to control the activities of their

team. What behavioral leadership style is Raymond using?

• Democratic
• Collaborative
• Autocratic
• Laissez-faire

_____ avoid close intense, relationships, have an impersonal, functional attitude,

and seek moderate risk through coordination and balance.

• Coworkers
• Managers
• Influencers
• Leaders

Which of the following is NOT a stage of group development?

• Organizing
• Performing
• Storming
• Forming

Laura is a leader because they have the authority of a formal position. What type of

leadership does Laura have?

• Effective
• Autocratic
• Informal
• Formal

Which of the following is NOT a dimension of political skill?

• Impression management
• Social astuteness
• Networking ability
• Sincerity

A situational variable that makes leadership unnecessary or redundant is:

• Universal leadership
• Leadership substitute
• Laissez-faire leadership
• Leadership neutralizer

Zoe's team has a clear vision and purpose and has delegated tasks to achieve their

goal. What stage of group development is Zoe's team in?

• Performing
• Storming
• Norming
• Forming

What two aspects of leadership behavior did both Ohio State and the University of

Michigan identify?

• Team-oriented and individual-oriented
• Collaborative and collective
• Task-oriented and relationship-oriented
• Autocratic and democratic

Lisa tells Greg that unless Greg supports Lisa's agenda at the next board meeting,

Greg will be fired. Which influence tactic is Lisa using?

• Coalition
• Exchange
• Pressure
• Rational persuasion

As a team member, Alex does not attend meetings any work. What

aspect of group behavior is Alex displaying?

• Social loafing
• Loss of individuality
• Group cohesion
• Norms of behavior

Situational characteristics that counteract the leadership style and prevent the leader

from displaying certain behaviors are:

• Leadership substitutes
• Universal leadership
• Leadership neutralizers
• Laissez-faire leadership

The process of affecting the thoughts, behaviors, and feelings of another person is:

• Impression management
• Power
• Influence
• Persuasion

Because Janet is working on a highly structured task, their boss Michael does not

need to provide task-oriented leadership. What is this an example of?

• Relationship-oriented leadership
• Leadership substitute
• Autocratic leadership
• Laissez-faire leadership

Which of the following is NOT a strength of team decision making?

• Teams generate more complete information
• Increased acceptance of decision
• Increased diversity of views
• Teams have ambiguous responsibility

Michael lives in California, Janet lives in Texas, and Eleanor lives in Maine. As a work team, they collaborate using technology like Zoom and Slack. What type of team are they a part of?

• Conventional team
• Global team
• Virtual team
• Co-located team

The ability to influence another person is:

• Power
• Persuasion
• Impression management
• Influence

Carmella is a nurse. Due to demands at work, Carmella feels emotionally overextended and no longer has empathy for their patients. Which component of burnout is Carmella displaying?

• Depersonalization
• Reduced feelings of personal accomplishment
• Emotional exhaustion
• Overextension

A positive and active response to an influence tactic is:

• Passive resistance
• Commitment
• Active resistance
• Compliance

Which stages of group development do team-building focus on?

• Norming, Performing, Adjourning
• Storming, Norming, & Performing
• Forming, Norming, & Performing
• Forming, Storming, & Norming

Which of the following is NOT one of the eras of leadership research?

• Relational theories
• Contingency theories
• Behavioral theories
• Enactment theories

Exceeding budget limitations, access to early information, and impressive office

furnishings are all:

• Perks of authority
• Symbols of power
• Impression management techniques
• Ethical uses of power

Amber works in a nuclear power plant and must handle delicate equipment in a dangerous environment while wearing a bulky protective suit. What source of work

stress is Amber likely to experience?

• Physical demands
• Interpersonal demands
• Task demands
• Role demands

Simon is an engineer. Simon loves their work as an engineer. When asked who they are, Simon responds, "I am an engineer." Simon spends a lot of time on their work as an engineer. Simon likely has:

• Passion
• Burnout
• Stress
• Workaholism

A philosophy that says people and organizations should take joint responsibility for

promoting health and preventing distress and strain is:

• The Yerke-Dodson law
• Preventative stress management
• Organizational stress response
• Proactive stress management

A person or event that triggers the stress response is:

• Stressor (demand)
• Stress
• Strain
• Distress