Public/non-profit administrators are expected to not only possess the subject-matter expertise of their agency and have a vast array of personnel management skills, but they also need to be proficient in fundraising, accounting procedures, and information/data management. This broad spectrum of responsibilities can be particularly challenging for non-profit managers, who operate on limited budgets and staff, or seek to maximize funds for the mission of the agency; yet they must keep up with technological advances.

Insourcing and outsourcing of information technology services bynon-profit organizations raise several question, first, what is the role of information technology in the non-profit sector and the competencies he or she possess? What issues should the non-profit manager consider when determining whether they should insource or outsource IT services? Address the need for non-profit agencies to maintain a presence on social media. What are the pitfalls of outsourcing, including the possibility of exposing client information (addresses, emails, etc.) to a third-party provider?

Considering the advantages and disadvantages of insourcing/outsourcing information technology services, what would you recommend for a mid-size non-profit organization and why?