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Purpose: Learn how to construct a Fishbone diagram Scenario: Late Pizza Deliveries 1. Brainstorm why pizza deliveries are late sometimes 2. Organize your brainstormed ideas

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Purpose: Learn how to construct a Fishbone diagram Scenario: Late Pizza Deliveries 1. Brainstorm why pizza deliveries are late sometimes 2. Organize your brainstormed ideas into the following categories: a. Machinery/Equipment/Plant b. People/Employees c. Methods/Policies/Procedures d. Materials/Supplies e. You may use "Other" category if necessary 3. Construct Fishbone Diagram utilizing the template (you may use Word, Excel, or Power Point)

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