Purpose

The purpose of this Group Activity is to have students use the concepts covered in the chapter to learn more about performance indicators in the government sector.

Instructions (Problem TIF 8-2 Warren, Reeve & Duchac 14E)

Many city and county governments realize that an entity can only control what it measures. As a result, many municipal governments are introducing non-financial performance measures to help improve municipal services. In a group, use the Google search engine to perform a search for "municipal government performance measurement." Google will provide a list of Internet sites that outline various city efforts in using non-financial performance measures.

As a group, report on the types of measures used by one of the cities from the search. (minimum 800 words).