Question
Purpose: To apply your knowledge of communication and decision making within teams while gaining useful skills for creating and delivering presentations to high-level audiences. Case
Purpose: To apply your knowledge of communication and decision making within teams while gaining useful skills for creating and delivering presentations to high-level audiences.
Case Details: As the teams continued to grow more cohesive, one team encountered a very interesting problem. You took note of Jamie, an assertive, charismatic, and influential individual who you noted as someone who made quick decisions with little to no resistance from her team. After sitting in on several project meetings, you observed people agreeing with Jamie on positions that were surprising, based on your knowledge of the individuals. It appeared that the team's cohesiveness had reached a danger area. Initially, the manager didn't seem concerned because she preferred this over indecisiveness. However, as Jamie continued to wield control, decisions were being made without allowing the team to truly consider their impact. You decided to intervene before this got out of hand.
Compose a new presentation, responding to the following prompt:
- Explain the phenomenon of groupthink to the leadership team and the impact it can have on team performance (reference the prompt to explain how these issues are occurring on this team) and describe at least 2 other common decision making mistakes that management should be aware of now that teams are in place in the organization.
- Walk the Leadership Team through developing a functional model of decision making (specifically applying the information to this case) and the importance in changing the process for this team.
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