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Q 2 An instant e - commerce grocery retailer promises fulfillment of orders within 1 0 minutes of receiving of order. If the order is

Q2 An instant e-commerce grocery retailer promises fulfillment of orders within 10 minutes of receiving of order. If the order is not delivered in time, the delivery agents are penalized. Management believes that the delivery agents will not do their best otherwise. This approach is consistent with the Deming's philosophy.
(A) True
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