Q 59

A local salon has reached the end of its second quarter of the fiscal year and is evaluating the financial perspective of its balanced scorecard. The salon has decided to make some changes this year to become more competitive in their local market. One of their objectives is to increase the company's revenues. What is an initiative that management can put in place to achieve this? O Increase add-on offerings to customers, and measure total revenues. O Serve more customers and measure the average customer satisfaction rating. O Increase the number of hours of operation and measure the increased number of customers per week. O Research appropriate pricing models, and measure operating income margin