Q) Do patients at HCCI have the same expectations as far as care and personal touch go
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Question:
Q) Do patients at HCCI have the same expectations as far as care and personal touch go as their patients in India? What does it mean from a task-shifting standpoint?
Please reference the following article for your explanation.
Khanna, Tarun, and Budhaditya Gupta."Health City Cayman Islands."Harvard Business School Case 714-510, May 2014. (Revised March 2016.)
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