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Q#04: The Digital Appliance Company of LG Electronics is another company which received the first national Six Sigma quality prize in 2000. LGE was founded
Q#04: The Digital Appliance Company of LG Electronics is another company which received the first national Six Sigma quality prize in 2000. LGE was founded in 1958 under the name of Gold star, and later became LGE in 1995. LGE consists of three companies: Digital Appliance, Digital Media, and Digital Multimedia. LGE-DA received the first national Six Sigma quality award. The major products of LGE-DA are air conditioners, washing machines, vacuum cleaners, microwave ovens, air compressors, refrigerators and motors. As of 2000, the company had 4,800 employees with total sales of $2.5 billion. LGE now has 30 different overseas subsidiaries in China, Turkey, England, Mexico, Hungary, India, Vietnam, Indonesia, and other countries. In early 1990s, for business reasons the company concentrated on cooperation of capital and labor, since there were numerous labor strikes in the late 1980s. After they overcame the labor problems, the price reduction movement became the major business issue for competitiveness in the international market. With reference to the above case provide answers to the below given questions: (9 Marks) ..Explain how company implemented the six sigma concept to resolve the issues. (Note: you can do research on the company with the help of internet). (3 Marks) b) Compare company's performance before and after the implementation of six sigma. (3 Marks) c) Describe the advantages and disadvantages of six sigma model
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