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Q1. A cafe's throughput rate is currently nearing its capacity rate. The manager said this is ideal, especially since there is variability in the process.

Q1. A cafe's throughput rate is currently nearing its capacity rate. The manager said this is ideal, especially since there is variability in the process.

True or False?

Q2. All other things being equal, increasing the number of queues (without increasing the number of servers) will result in a shorter queue time.

True or False?

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