Q1. (a) Delightful Company is racing behind its competitive market to the rivals. The director has asked its sales and marketing managers to explain for the company unwanted descending performances. The managers might have formed some information that have wrongly identified the issues X. What is X? Describe the X identification and give an illustrative example for each. (16 marks)

(b) The information technologies allow the members to operate across time, space and organisational boundaries for its organisational tasks. What do you call them? Explain how it can be made possible and that it is increasingly necessary? (14 marks)