Q:1

Case Scenario:

This study provides empirical analysis of the relationship between CSR and firm performance from the perspective of employees in Chinese firms. The purpose of this paper is to investigate the mediating effect of organizational trust on the relationship between perceived corporate social responsibility (CSR) practices and firm performance. A total of 674 questionnaires were sent randomly to Chinese firms to obtain a total of 168 reliable responses. A confirmatory factor analysis was conducted for a validity test, and structural equation modeling was employed to test the mediating effect of organizational trust. The empirical results show that perceived CSR practices of firms had significant direct effects on employee well-being and organizational performance and that organizational trust partially mediated the relationships of CSR practices to employee well-being as well as to organizational performance. The data may not fully represent a generalized survey of all industries with CSR management. In this regard, future research should focus on a specific Chinese industry. The results suggest that firms should more actively promote the role of employees in CSR strategies to better build organizational trust. Previous CSR studies have generally focused on customers' perceptions, paying little attention to employees' viewpoints. In addition, the study examines the mediating role of trust in CSR, which has been rarely considered in the context of Chinese firms.

Based on the scenario presented, answer the following questions:(5 Marks)

A) Identify the Independent, Dependent, Moderating, and Mediating Variables. Also provide justification for your choice.

B) Create a schematic diagram (i.e., conceptual framework) that depicts the relationships among the variables.

C) Based on the above conceptual framework develops at least three alternate hypotheses.