Q1 Has Hassam acted within company policy? Select 2 options.

Select one or more:

a. Yes, Because the policy does not state alcoholic beverages

b. No, he has breached the organisations policy by having beverages and not disclosing this information in the form of an itemised bill to accounts its cthe answer and should be another one

d. Yes, he has provided the itemised bill as per the organisations policy

Q2 What 2 actions could Bruce take to ensure that he is upholding the companys ethical standards?

Select one or more:

a. Advise their line manager of what Hassam has advised him to do to claim alcoholic beverages

b. Explain to Hassam that he will not claim for alcohol and recommends that Hassam do the same

c. Wait for a few months and then claim again

d. Do what Hassam has been doing and not worry about it

The following 10 questions will be in relation to case study 1.

Q1 What could be the possible consequences for Belinda if her arrangement with Ben was uncovered?

Select one:

a. A loss of trust would mean Belinda would need to re-establish connections with workplace relationships

b. All of the above

c. Belinda would be investigated and issued with a final warning in addition to being reminded of the organisation policies, procedures and code of conduct.

Q2 What could be two negative monetary impacts to the business of this ethical dilemma?

Select one or more:

b. As it is a verbal agreement there is no potential monetary issue

c. That Ben does not honour the verbal agreement its the answer and should be one more

d. If the commission is not disclosed to the potential client. Their maybe a breach as per ASIC guidelines

Case Study 2 - Bruce - The New Regional Sales Manager Bruce just joined an organisation as a Regional Sales Manager. The role includes a lot of travel and staying in hotels at the expense of the organisation. There is another Sales Manager who has been with the organisation for 10 years. Hassam is well liked and has been a great support to Bruce as he finds his feet. The company policy for travel expenses: Staff who are provided with a company credit card for travel expenses: i. Receipts for expenses are to be provided to accounts each week. ii. An allowance of $80 per day for food and beverages. iii. For business meetings and corporate entertainment, an itemised copy of the bill must be provided to accounts. iv. Where receipts for are not provided expenses are incurred, costs will be deducted from fortnightly salary. Bruce has undertaken a business trip and as per company policy, has presented his receipts which includes one meal which details an alcoholic beverage. Bruce has sent his expenses to accounts. Accounts have highlighted the company policy points of: ii. An allowance of $80 per day for food and beverages. iii. For business meetings and corporate entertainment, an itemised copy of the bill must be provided to accounts. Accounts have explained that this time they will not ask for the cost to be reimbursed as Bruce is new. In a conversation with Hassam, Bruce mentions what has happened, that accounts have advised him that he cannot expense alcohol during business trips. Hassam tells Bruce that if he only provides the credit card receipt and not the actual bill/till receipt, he can get away with a few drinks per meal. Hassam says "I'm sure they know I have been doing this for years, but are not that worried." Case Study 1 - Damian's growing team Damian is Mortgage Broker/Franchise Owner and has grown a successful business over a period of 10 years. He has built relationships with numerous referral partners and has a large client base which he regularly markets to and has a strong reputation in his local area as the person who gets the deal done. Damian is very social and relaxed in his business approach and regularly hosts open days in his office for his clients. This involves delivering an industry presentation and drinks and nibbles with a chance for people to network. These events are very social, where Damian believes the relationship building is at its best as people really do get to know each other and "what makes them tick". Damian has built his business on providing a professional service and delivers on what he promises. He is not a fan of monetary incentives to get business and strongly believes that if you 'do the right thing' you will get the referrals. He also believes in giving to receive which is the line he used when working with a new referral partner. He states that he aims to give them business, to show that he means business! Recently Damian has brought in two more loan writers to the business, both with previous experience to help to increase his market share and also increase his exposure into the asset finance arena which he has not yet targeted. This now takes his team to 7 people, including 1 full time and 1 part time admin staff. Natalie is one of the new brokers and has both accounting and loan writing experience. She is a very detailed person, quiet and keeps her work life and personal life separate. Natalie adopts a very professional and formal approach to her work and is currently studying to become a Financial Planner which both she and Damian think would be beneficial long term for the business. Belinda is the other new broker. She is a close friend of Damian, and although has less experience than Natalie, she is extremely enthusiastic, willing to work long hours and is very social, which she believes is the best way to work. Belinda has a large network of contacts and has had lots of jobs in the local area in the last 10 years and therefore is well known and very popular. Belinda gained her loan writing skills in the bank which was her last position she held for 2 years prior to joining Damian's business. Belinda has recently formed a referral relationship with a Developer in the area. There is a large development project underway following a recent government land release and Belinda was introduced to Ben who is one of the key people working for the Developer. Damian sees this a great opportunity to become the preferred broker for the new home buyers and has supported Belinda in bringing this referral partner on board. Belinda has intimated that this will bring an influx of enquiries to the Franchise for all of the loan writers which she will distribute accordingly. Damian has strong protocols about building partnerships and places extremely high value on his reputation and brand for being a professional local business. Natalie has been invited to attend a meeting with Belinda at the Developers office and during the meeting Ben has indicated to Belinda there is a reciprocal payment arrangement Belinda confirms she will discuss that with him at a later time. During the discussion Ben outlines that the Sales Office will open this week with a soft launch and then advertising commences the week after. He believes that there will be a high demand of interest as the pre registration has captured over 500 people. Both Belinda and Natalie are excited at the opportunity ahead as this will not only provide them with a high number of loans to write, it will provide them with contacts to grow their database for future work. After the meeting Natalie asks Belinda about the comment regarding the reciprocal payment arrangement that Ben had mentioned. Belinda snapped at Natalie and said it was nothing to do with her or Damian as this was a separate arrangement between her and Ben. And anyway it was only a small thing so nothing for Natalie to be concerned about. Natalie highlighted to Belinda that this is going to be a big money maker for all of them in the business and they should all receive regular commission. Belinda has also advised Natalie that Ben has secretly informed her that the Developer has another three projects in the pipeline