Q1. In childcare settings, List nine sources of information that can be used to obtain information and provide an example for each.

Q2. List the criteria that can be used to ensure that information collected is necessary and valid providing explanations for each.

Q3. Explain what an information management system is (IMS).

Q4.Referring to Figure 4.17, list and briefly describe four categories of an IMS that may be found in children's education and care services.

Q5. Identify the seven factors that should be considered when organising and storing information.

Q6. Refer to figures 4.19 and 4.20 in chapter 4 of the Business of Childcare and for each record/document, indicate the time period for which it must be legally stored.

1. Financial records relating to income and expenditure.
2. Records relating to employees.
3. An incident, illness, injury, or trauma suffered by a child while being educated and cared for by the education and care service.
4. The death of a child while being educated and cared for by the education and care service.
5. Record relating to the approved provider.
6. Record relating to a nominated supervisor or staff member of an education and care service.

Q7. When sharing information, list four criteria that must be considered in relation to privacy, confidentiality and security of information.

Q8. List the two key issues that must firstly be considered where there is a request for information of a private or confidential nature to be shared.

Q9. Explain the risks related to the illegal access of information stored electronically.

Q10. What security should be used when storing paper-based files/documents?

Q11. How can electronic files/documents be protected?

Q12. Managing change is an essential management skill. List eight factors that you should consider when preparing new information for presentation to others.