q1 : Please use this file (..1@gmail.com Give me your email address here and I'll send you the excel file.) to test one sample t test

Question 1: Does the current level of customer satisfaction differ from management's goal of 6 out of 10?

Hypothesis 1:

Null hypothesis (H0): The current level of overall customer satisfaction is equal to 6.

Alternate hypothesis (HA): The current level of overall customer satisfaction is not equal to 6.

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q2. What should be used to test this?(t test? anova??

Can a customer's overall likelihood of shopping in bricks and mortar retail stores afterCOVID-19 be explained by retail store's plans with regards to any of the followingfactors:

1. (i)social distancing in-store,
2. (ii)cashless transactions,
3. (iii)self check-out options,
4. (iv)hand sanitizer availability.