Question
Q1: What is Online transaction processing (OLTP) and Online analytical processing (OLAP), differentiate the two processes, including what they are typically used for. Q2?Describe how
Q1: What is Online transaction processing (OLTP) and Online analytical processing (OLAP), differentiate the two processes, including what they are typically used for.
Q2?Describe how social computing is changing how organisations approach customer service.
Q3?Define Enterprise Resource Planning (ERP). Describe its functionalities. What are ERP II systems? Differentiate between core ERP modules and extended ERP modules.
Q4: In the context of Customer Relationship Management (CRM) what are touch-points and why do we consider identifying them important in Information Systems?
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Database Management For Business Leaders Building And Using Data Solutions That Work For You
Authors: Larry Ruddell
1st Edition
1973630249, 978-1973630241
