Q1. What is operations management. (Knowledge) Q2. Distinguish between manufacturing & service processes. (Knowledge). Q3. In an assembly operation at a furniture factory, six employees assembled 450 chairs per five days. Calculate the labor productivity of this operation. (Communication, Numerical) b. Assume 50 chairs are defect which the store sells in its factory outlet at $50 each, the other 400 chairs are sold in its retail shops at $75 each. Labor cost of producing that patch is $1000 per worker, material cot is $20 per chair and overhead expenses are $1000. Calculate the multifactor productivity for this operation.