Q1. Which of the following would be classified as a prevention cost on a quality cost report?

Multiple Choice

• Systems development.

• Warranty repairs and replacements.

• Rework labour and overhead.

• Cost of field servicing and handling complaints.

Q2.

Which of the following would be classified as a prevention cost on a quality cost report?

Multiple Choice

• Net cost of spoilage.

• Lost sales arising from a reputation for poor quality.

• Final product testing and inspection.

• Quality data gathering, analysis, and reporting.