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Q.13 An M/M/4 system has an arrival rate of 15 customers per hour. Each server has a service rate of 7 customers per hour. a.

Q.13
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An M/M/4 system has an arrival rate of 15 customers per hour. Each server has a service rate of 7 customers per hour. a. What is the utilization factor for this system? Note: Round your answer to 3 decimal place. b. If all servers are kept busy, how many services will be completed per hour on average? Note: Round your answer to the nearest whole number

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