Q15: Answer the following questions: Satisfactory a) What is a RACI chart and why is useful? (200-250 words) response b) Develop a RACI chart for at least three (3) tasks at your Yes No O organisation. You should effectively state who is responsible and accountable, who to consult, and who to inform? VET Unit Assessment Pack - BSBINS601 Manage knowledge and information (Release 1) Kent Institute Australia Pty Ltd. Term 2/Year 2022 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458 Version 2: 12th July 2019 Page 18 of 78 TEQSA Provider Number: PRV12051 KENT INSTITUTE AUSTRALIA c) What should you do if you are unsure if you can make a decision or not? List two (2) steps. Feedback Q16: Assume that you are working in an organisation. Give an example of a Satisfactory business problem you would have to make a decision about. Suggest what | response could happen if the decision was not made within an appropriate Yes No O timeframe. Write your answer in 200-250 words.Q17: Explain how your organisation ensures it manages the advice and Satisfactory information it collects, so that needs are documented specific to location, response format and timeline requirements? Write your answer in 50-100 words. Yes NoO Feedback VET Unit Assessment Pack - BSBINS601 Manage knowledge and information (Release 1) Kent Institute Australia Pty Ltd. Term 2/Year 202 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458 Version 2: 12th July 2019 Page 19 of 78 TEQSA Provider Number: PRV12051 KENT INSTITUTE AUSTRALIA Q18: Answer the following questions: Satisfactory a) What is a communication and dissemination plan, and how do you response develop one? (150-200 words) Yes NoO b) What are the steps you need to take to successfully develop a communication and dissemination plan? (50-100 words)(119: Answer the following questions: Satisfactory a) What confidentiality and privacy legislation affect the response communications used in your organisation? b) What confidentiality and privacy policies and procedures are available in your organisation? c} How do these affect the communications used by your organisation? (50100 words) all How do you ensure you adhere to the confidentiality and privacy policies and procedures in your organisation when preparing communications? (100150 words) Yes El No El Feedback Q20: How do you ensure security in an organisation to maintain corporate Satisfactory knowledge? Conduct research into this, identify, and explain ten (10) ways response we can do this. Write your answer in 300-350 words. Yes D No D Q21: Discuss the key features of management information systems, and decision Satisfactory support systems. Write your answer in 200-250 words. response Yes El No [I Feedback Q22: Discuss six (6} steps that you can adopt to utilise risk management plan to Satisfactory determine acceptable courses of actions. Write your answer in 150200 response words. Yes El No [I (123: According to your own experiences in business, what existing and emerging technologies are available, and how can they be used in knowledge and information management? Write your answer in 150200 Satisfactory response Yes El No [I words. Q24: Answer the following questions: Satisfactory a) List seven (7) sources where you can get reliable information. response How can you ensure the information from these resources is Yes No O sufficient, valid and reliable to support decisions made? (100-150 words. Feedback Q25: Discuss the importance of ensuring information is up to date, relevant and |Satisfactory accurate information? Write your answer in 150-200 words. response Yes NoO Feedback Q26: What is a database and discuss the importance of storing information and Satisfactory updating the database according to organisational policy and procedures? response Write your answer in 150-200 words. Yes No O+ Provide your response to each question in the box below: Q1: What methods can be used to identify business issues? List and explain any Satisfactory three (3) in 100-150 words. response Yes No O Feedback: Q2: Why is it important to review staff and customer feedback and business Satisfactory performance data? Write your answer in 150-200 words. response Yes 0 No OQ27: Discuss the five (5) steps to implement and monitor a communication plan, Satisfactory including reviewing and updating the plan. Write your answer in 150-200 response words. Yes No O Feedback Q28: List the six (6) steps in the decision-making process according to Satisfactory organisational guidelines and procedures to ensure the objectives, values response and standards. How can these steps assist in decision-making? Write your Yes No O answer in 150-200 words.Q3: Give two (2) examples of how you might identify, define and analyse a Satisfactory business issue. Write your answer in 250-300 words. response Yes No O VET Unit Assessment Pack - BSBINS601 Manage knowledge and information (Release 1) Kent Institute Australia Pty Ltd. Term 2/Year 2022 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458 Version 2: 12th July 2019 Page 13 of 78 TEQSA Provider Number: PRV12051 KENT INSTITUTE AUSTRALIAQ4: Answer the following questions: Satisfactory a) What is customer feedback and what is staff feedback, and why is response it important? (50100 words) Yes No [I b) Identify and explain seven (7) reasons why staff and customer feedback i_s important in a business? (300350 words) Feedback: Q5: Satisfactory Discuss the importance of formal and informal networks, and how they are utilised to access knowledge or memory not held in a system? Write your answer in 150-200 words. response Yes El No El Q6: Answer the following questions: Satisfactory a) How can information and knowledge management influence the response daily tasks of various individuals from staff? (100-150 words) Yes No O b) What sort of information might you need to ask about to review corporate knowledge? (50-100 words) Feedback Q7: In recent business analysis, it has been noted that wages were overspent by Satisfactory approximately $2000.00 for the month. As a manager, you were not response informed that extra wages had been spent, nor were you approached to Yes NoO authorise the overspend. Using the table below, define the following from this scenario in 50-100 words: . Problem/Issue Information required Objectives Decision Explain how these steps help you to make an informed decision. Write your answer in 50-100 words.Q8: A leading retailer has noticed an increase in sales. Satisfactory response VET Unit Assessment Pack - BSBINS601 Manage knowledge and information (Release 1) Kent Institute Australia Pty Ltd. Term 2/Year 2022 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 90458 Version 2: 12th July 2019 Page 15 of 78 TEQSA Provider Number: PRV12051 KENT INSTITUTE AUSTRALIA a) How can they identify a pattern or trend leading to an increase in Yes No O sales? (50-100 words) b) How can they interpret the information to determine a cause and effect? Write your answer in 50-100 words. (50-100 words)0-9: Explain how each of the following statistical and quantitative methods in the Satisfactory table below can be commonly used in business decision making. Write your response answer in 50-100 words for each method. Yes [I No [I Explanation Correlation calculations Long-term trend analysis Probability assessment Regulation analyses Shortterm trend analyses Medium-term trend analyses Dynamic programming Linear programming Queuing theory Simulation Transportation methodology Q10: What should you consider when writing documentation presenting the |Satisfactory evaluation of evidence and conclusions drawn? Write your answer in 150- response 200 words. Yes No O VET Unit Assessment Pack - BSBINS601 Manage knowledge and information (Release 1) Kent Institute Australia Pty Ltd Term 2/Year 2022 ABN 49 003 577 302 CRICOS Code: 00161E RTO Code: 9045 Version 2: 12th July 2019 Page 16 of 78 TEQSA Provider Number: PRV1205 KENT INSTITUTE AUSTRALIA Feedback Q11: List two (2) examples of how could you adjust information management |Satisfactory systems and decision support systems to meet your processing objectives? | response Write your answer in 150-200 words. Yes No OQ11: List two (2) examples of how could you adjust information management Satisfactory systems and decision support systems to meet your processing objectives? response Write your answer in 150-200 words. Yes O No O Feedback Q12: Discuss the four (4) negative risk management strategies that can be utilised Satisfactory when a risk has been identified. Write your answer in 150-200 words. response Yes No OQ13: Discuss how quantitative analysis methods can be used to assist in decision- Satisfactory making. Include an explanation of what quantitative research is. Answer in response 100-150 words. YesO No O Feedback Q14: One of the ex-employees from your company has filed a claim of unfair Satisfactory dismissal against your company. response a) As the human resources manager, what steps would you take in Yes NoO this claim? (30-50 words) b) What is the company's responsibility for this case? (40-60 words) c) Whom would you potentially need to consult with for this claim? (30-50 words)