Q2

1. A small business is installing a new customer relationship management (CRM) system. You are the project manager and have drawn up an outline project plan for the main project activities, as shown in Table B-1:

Table B-1 Activity List, Duration Estimates and Dependencies

Activity	Duration (weeks)	Dependent on
A. Define Requirements	3	none
B. Select and order hardware	5	A
C. Design and test software	13	A
D. Install and test additional hardware	5	B
E. Test hardware backup processes	5	D
F. Document new software	5	C
G. Implement software and system test	7	C, D
H. Go live	3	E, F, G

Draw a fully analysed activity-on-node network diagram for this project, using a standard node convention, to display the duration, the earliest and latest start and end dates and the float for each activity. Supply a node key. Name, and display on the network diagram, identify the critical path and state the minimum project duration in weeks. (5 points)

Assume the earliest start schedule is adopted.

Identify the Non-Critical activities and discuss the consequences to the overall project if these activities are delayed. (2 points)