Q.2 Explain what is communication? And what are the general objectives of communication. (Marks 10) Q.3 Write an email to your Network service provider regarding an overcharge on your credit card and ask them to refund the excess amount as soon possible. (Marks 10) as Q.4 As the Office Administrator you have received the instructions from the city government to apply certain rules of social distancing and cleanliness for the COVID-19 situation at your organization. Write a memo to all the staff, letting them know that they need to come see you for half an hour training and information session, next week. Be sure to include timings and room as well as your contact. (Marks 10)