q2

Sam is a licensed physical therapist and certified CrossFit instructor who offers online classes for at-home exercise. Which of the following would be the least likely to be classified as part of Sam's business model offering?

Group of answer choices

The sense of personal satisfaction Sam's customers' feel after a class.

The evidence-based personal instruction Sam provides during class.

The ability of his customers to track progress toward their goals.

The A/V equipment Sam uses to record his classes.

question 3

James has developed and commercialized a new material for insulating homes and businesses. Which of the following would not be considered an essential quality of an effective customer value proposition for his business?

Group of answer choices

James' company was able to independently verify the superior thermal resistance of its insulation.

James' company has achieved better brand recognition than his competitors.

James' company is able to convert estimated energy savings into estimated utility bill savings.

James' company uses locally sourced, renewable resources for its insulation.