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Q20 1. The time it takes to process phone orders in a small florist/gift shop is normally distributed with a mean of 6 minutes and

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Q20 1. The time it takes to process phone orders in a small florist/gift shop is normally distributed with a mean of 6 minutes and a standard deviation of 1.24 minutes. What cutoff value would separate the 2.5% of orders that take the most time to process? A. 3.52 minutes B. 4.76 minutes C. 8.48 minutes D. 10.01 minutes E. 11.98 minutes

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