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Q22: In the table below, explain how you will monitor and respond to the problem areas when they occur during operations. PROBLEM AREA MONITORING AND

Q22:

In the table below, explain how you will monitor and respond to the problem areas when they occur during operations.

PROBLEM AREA

MONITORING AND RESPONSE

Delays and time

difficulties ?

Difficult customer service situations ?

Equipment breakdown

and technical difficulties ?

Staffing levels and skill profiles ?

Rostering requirements ?

Staff performance ?

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