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Q2A - Call Center Version 1 . A call center is staffed by 15 people. . The average service time per call is 5 minutes.

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Q2A - Call Center Version 1 . A call center is staffed by 15 people. . The average service time per call is 5 minutes. . On average 120 calls are received per hour. . Management wants the average customer waiting time to be no more than 8 seconds. Do you think they will meet the 8 seconds target

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