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Q3. The canvas support team at U of U handles support requests from faculty and students. On average, they receive 12 calls between 7am to
Q3. The canvas support team at U of U handles support requests from faculty and students. On average, they receive 12 calls between 7am to 8am and each call takes about 4 min to complete. What is the flow rate of the process in calls/min?12 calls/hour What is the flow time? How many calls on average (inventory) are in the process? You can think of inventory as the number of calls waiting to be answered and the number of calls currently being answered
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