Q-3. You are in the competitive field of selling high-capacity photocopiers. One of your prospects is looking for copiers that will reliably run up to 5000 copies per day without being overloaded. After doing an analysis of the prospect's paper purchases over the last year, you extrapolate that 90 percent of her copiers ran at only 60 percent (3000 copies per day) capacity over the last year. Your dilemma is this: Should you propose your medium-duty copier, which was designed for 3500 copies per day, knowing that this will handle her needs most of the time based on the usage history? This will allow you to come in with a price about 15 percent below your competitors and will allow you to get this lucrative deal. After all, it is highly unlikely that a problem will ever arise. Explain what do you do? Q-4. As a salesperson for a large Montreal-based robotics company, you have entered into a very complex negotiation with a major machinery manufacturer. The deal is worth millions to your company. You've been sitting across the desk from a very hard-nosed purchasing manager for days now. You discover that the purchasing manager is just months away from retirement and this will probably be his last major purchase before retirement. During one of your meetings, the prospect tells you about his impending retirement and without coming out and directly asking, he makes some subtle overtures regarding what it will take to get the deal done. Me strongly hints that if you would make it worth his while personally, he would arrange to get the deal done. Your guess is that he is looking for a way to supplement his retirement. Perhaps a personal cash payout or a small cottage in the country would suffice. You figure it would cost your company approximately $150 000 to get the deal done. Explain what do you do