Q4. Evaluate strengths and weaknesses of the provider evaluation process described in the case. What useful steps were taken? Do you see any problems?

Case Study

Title: Fintech: Choosing a Cloud Services Provider

Authors: Clinton Daniel, and Janis Gogan

Publication Date: 2018

Main Learning Objectives

Consider technical, economic, operational and strategic factors when making mission-critical decisions involving new IT initiatives (such as, in this case, moving a customer-facing service to the cloud).

Recognize that cloud services fall on a continuum, including end-user facing SaaS cloud applications (e.g., gmail, Dropbox) and those used by/delivered in cooperation with IT professionals (IaaS, PaaS)

Evaluate a vendor selection process and offer suggestions for improvements.

Consider contractual and relationship issues in working with a new software or hardware vendor on a development or implementation project (introduction to vendor management).