Question
Q4. Evaluate strengths and weaknesses of the provider evaluation process described in the case. What useful steps were taken? Do you see any problems? Case
Q4. Evaluate strengths and weaknesses of the provider evaluation process described in the case. What useful steps were taken? Do you see any problems?
Case Study
Title: Fintech: Choosing a Cloud Services Provider
Authors: Clinton Daniel, and Janis Gogan
Publication Date: 2018
Main Learning Objectives
Consider technical, economic, operational and strategic factors when making mission-critical decisions involving new IT initiatives (such as, in this case, moving a customer-facing service to the cloud).
Recognize that cloud services fall on a continuum, including end-user facing SaaS cloud applications (e.g., gmail, Dropbox) and those used by/delivered in cooperation with IT professionals (IaaS, PaaS)
Evaluate a vendor selection process and offer suggestions for improvements.
Consider contractual and relationship issues in working with a new software or hardware vendor on a development or implementation project (introduction to vendor management).
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