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Q4: Mega telephone company deal with two phone brands. IPh tend to buy new phone every year. Customers can switch betwe that the trials

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Q4: Mega telephone company deal with two phone brands. IPh tend to buy new phone every year. Customers can switch betwe that the trials of an associated Markov process are defined as o probability of the states is based in the previous period. Histori transition probabilities: To From iPhone Samsung iPhone P11 P12 Samsung 0.32 P22 assume that = 0.65 Find the transition matrix P

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