Q6:	Explain the following type of barriers in a workplace context: a. Language Barriers b. Psychological Barriers c. Physical Barriers d. Systematic Barriers

Q7:	Explain the following questions regarding "verbal and non-verbal communication characteristics": a. Explain the key characteristics of verbal communication. b. What are the important characteristics of non-verbal communication?

Q8:

Answer the following questions regarding "legislation and organisational policies on workplace communication": a. Explain the purpose of workplace policy and procedures. b. What is workplace bullying? Explain the guidelines under the Fair Work Act 2009 to stop bullying in the workplace. c. Explain the different types of organisational policies, procedures, processes and systems for WHS? d. What is the impact of legislation and organisational policies on workplace relationships?