Q7. If a business has a high market share in a low growth industry, it is referred to as a: A. question mark B. star C. cash cow D. dog E. none of the above Q8. Which growth strategy seeks to increase sales to the existing market without changing the product? A. market penetration B. market development C. product development D. diversification E. divestment 09. Cognitive dissonance occurs in which stage of the purchase decision process: A. evaluate alternatives B. purchase C. post-purchase D. info search E. problemeed recognition Q10. A purchaser is likely to engage in an extended purchase decision process in all of the following situations EXCEPT: A. product is inexpensive B. product lasts for a long time C. product involves safety issues for purchaser D. purchaser will spend a lot of money E. friends and family will see purchaser using product Q11. Which of the following accurately describes buying behavior for organizations: A. There are many buyers B. Purchase decisions are made by committee C. Price of product is rarely negotiated D. Organizations buy independent of consumers demand E. Orders are small Q12. Aggregating buyers into groups that have common needs and will respond similarly to marketing actions is called: A. market segmentation B. consumer behavior C. market research D. market management E. target marketing Q13. Segmenting a market by age, gender, and income is A. psychographic segmentation B. demographic segmentation C. usage segmentation D. geographic segmentation E. cultural segmentation Q14. This product is likely to gain or lose sales depending on where it is sold since the purchase is unplanned. A. staple product B. specialty product C. support product D. emergency product E. impulse product Q15. All of the following are stages of the Product Life Cycle EXCEPT A. maturity B. growth C. introduction D. expansion E decline