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Qinto Company sells two types of products, Basic and Deluxe. The company provides technical support for users of its products at an expected cost
Qinto Company sells two types of products, Basic and Deluxe. The company provides technical support for users of its products at an expected cost of $391,000 per year. The company expects to process 11,500 customer service calls per year. 1. Determine the company's cost of technical support per customer service call. 2. During the month of January, Qinto received 740 calls for customer service on its deluxe model and 170 calls for customer service on its Basic model. Assign technical support costs to each model using activity-based costing (ABC). Complete this question by entering your answers in the tabs below. Required 1 Required 2 Determine the company's cost of technical support per customer service call. Cost of Technical Support per Customer Service Call < Required 1 Required 2 >
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