Qinto Company sells two types of products, Basic and Deluxe. The company provides technical support for users of its products, at an expected cost of $319,000 per year. The company expects to process 11,000 customer service calls per year.

1. Determine the company's cost of technical support per customer service call.
2. During the month of January, Qinto received 690 calls for customer service on its deluxe model and 145 calls for customer service on its Basic model. Assign technical support costs to each model using activity-based costing (ABC).

Chan Company identified the following activities, costs, and activity drivers for 2017. The company manufactures two types of go-karts: fast and standard.

Determine the company's cost of technical support per customer service call Cost of Technical Support per Customer Service Call