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Quality assurance managers play a crucial role in business by ensuring that products meet certain thresholds of acceptability. (a) Discuss the importance of human resources

Quality assurance managers play a crucial role in business by ensuring that products meet certain thresholds of acceptability.

(a) Discuss the importance of human resources in quality control with the support of relevant examples.

( 10 marks)

(b) Analyse the diffferences between engagement performance and monitoring in relation to quality control.

( 10 marks)

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