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Quality Camping Goods, Inc., has a distribution center in Indiana where it receives and breaks down bulk orders from suppliers' factories and ships out products
Quality Camping Goods, Inc., has a distribution center in Indiana where it receives and breaks down bulk orders from suppliers' factories and ships out products to retail customers. make a graph or chart showing the different quality cost categories and percentages for the company's quality costs that were incurred over the past year (use data in the worksheet Prob03-03 in the Excel workbook Ch03Data.xlsx on the Student Companion website). How might this information be used to help define a Six Sigma project?
Problem 3-3 Quality Camping Goods, Inc. $ Amount 603500 8500 Cost Element Checking outbound boxes for errors Quality planning Downtime due to conveyor/computer problems Packaging waste Incoming product inspection Customer complaint rework Correcting erroneous orders before shipping Quality training of associates Quality improvement projects Other waste Correction of typographical errors--pick tickets 63750 51000 34000 34000 25500 17000 46750 8500 Problem 3-3 Quality Camping Goods, Inc. $ Amount 603500 8500 Cost Element Checking outbound boxes for errors Quality planning Downtime due to conveyor/computer problems Packaging waste Incoming product inspection Customer complaint rework Correcting erroneous orders before shipping Quality training of associates Quality improvement projects Other waste Correction of typographical errors--pick tickets 63750 51000 34000 34000 25500 17000 46750 8500
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