Quality Definition: The term quality is used in many ways. It can mean a luxurious product with many features or it can mean a product that is free of defects. We use the term quality in the latter sense. Quality of conformance is the degree to which a product or service meets its design specifications and is free of defects or other problems that might affect appearance or performance.

Practice Question #1: what is an example of a quality-related problem that you have encountered with a product or service that you have purchased including the steps if any that you took to resolve the problem and how this experience influenced your opinion of the company or product.

For this question, use any easy product as an example, you can even make it up

Practice Question #2: What is a product recall that has impacted individuals. (For this use any product once again)

Practice Question #3: What are some of the quality costs that are present in your workplace? What do you think that the company you work for or that a company that you frequent should do to improve quality?(Use Walmart for this example) refer to this video for help if you need it https://www.youtube.com/watch?v=Ss9mlvIQbLo&feature=emb_logo)

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