Question
Quality Performance Data The Quality Manager reports the following information. The year to date performance with respect to percent defective is 5.1%. The performance, by
Quality Performance Data
The Quality Manager reports the following information. The year to date performance with respect to percent defective is 5.1%. The performance, by Line, is Line 1 = 1.7%, Line 2 = 1.8% and Line 3 = 1.6%.
The performance by button type is Type A = 2.8%, Type B = 1.2% and Type C = 1.1%. Note that percent defective in this case is percent of the total production for that button type. For example, for Type A, the 2.8% represents 2.8% of 5 million or 140,000 defective buttons (0.028x5000000).
The type of defects that occur come in four different categories: Appearance, Shape, Function and Other.
Performance by category for each button type is as follows:
Button Type | Appearance | Shape | Function | Other |
A | 2.1% | 0.4% | 0.3% | 0.1% |
B | 0.8% | 0.2% | 0.2% | 0% |
C | 1.0% | 0.1% | 0% | 0% |
Appearance defects can take several forms, including poor base coat, paint skips, distorted face, scratches and smudges. Shape basically has two forms, out of round and warped. Function refers to stiffness or damaged safety pin and the other category is a catch all for anything else in the case of Button Type A above, the other problem was a rough edge on the buttons.
Additional data on the form of the various defects is as follows (data is in percent defective):
Type | Poor Base Coat | Paint Skips | Distorted Face | Scratches | Smudges | Out of Round | Warped | Stiffness | Damage |
A | 0.4 | 0.1 | 1.2 | 0.3 | 0.1 | 0.1 | 0.3 | 0.3 | 0 |
B | 0.5 | 0.1 | 0.2 | 0 | 0 | 0.1 | 0.1 | 0.2 | 0 |
C | 0.2 | 0.6 | 0.2 | 0 | 0 | 0 | 0.1 | 0 | 0 |
Create a data path that will identify the top five projects based on the information provided by the Quality Manager.
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Get Instant Access to Expert-Tailored Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started