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Quality Plan A quality plan is a collection of documents that is used to specify quality standards, practices, resources, specifications, and the sequence of activities
Quality Plan
A quality plan is a collection of documents that is used to specify quality standards, practices, resources, specifications, and the sequence of activities related to a particular product, service, project. Quality plans may include,
Organizational Objectives.
Steps involved in the organizational processes.
Allocation of resources, responsibilities and authority during various stages of the process or project.
Specific documented standards, procedures, practices and instructions.
Suitable testing, inspection, examination, and audit programs at different stages.
Documented procedures for changes and modifications to a quality plan.
A method for measuring the achievement of the quality objectives.
Other actions that are required to fulfill the objectives.
In order to be more competitive in the industry, it would be beneficial to maintain quality standards throughout the organizational process.
Quality Manual or quality policy
The quality manual is a set of documents that is used to define an organizations Quality Management System QMS These documents include,
Quality Policy Statement It indicates the level of the organizations commitment towards maintaining quality.
Quality Policies It indicates information about the plans of the organization and includes high level documentation about the things that the organization is going to do
Standard Operating Procedures It includes details regarding the responsible parties who carryout various activities and the allocated time duration.
Work Instructions These include specific procedures that explain different activities that need to be carried out.
All these above explained documents are included in the Quality Management System. Most organizations have created their quality management system based on the ISO : standard.
Difference between Quality Manual and Quality Plan
A quality plan can be specific to a particular product or service, and includes details about the ways in which the customer requirements are met.
Quality manual is a set of documents that define the Quality Management System of an organization. It is useful in implementing a quality management system within the organization.
Quality manual includes quality policy statements, various other quality policies, standard operating procedures and work instructions.
Meanwhile, the quality plan may consists of organizational objectives, organizational processes, resource allocations, responsibilities and authority during various stages of the process or projects and specific documented standards, procedures, practices and instructions.
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