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Quality Service Management in Hospitality Industry 1. Write down an experience about customer complain (it can be yours personally or you have witnessed it) 2.
Quality Service Management in Hospitality Industry
1. Write down an experience about customer complain (it can be yours personally or you have witnessed it)
2. How did the service provider handled
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Principles of Economics
Authors: Gregory Mankiw
7th edition
128516587X, 978-1285165875
