Quantitative and Qualitative Forecasting

Complete Example 13.2: Process Control Chart Design, located in Chapter 13 of the textbook using the Excel spreadsheet, "Process Control Chart Design."

Answer questions 1-8 from Case: Quality Management-Toyota, located at the end of Chapter 13 in the textbook.

Refer to the Excel spreadsheet, "Computing Trend and Seasonal Factor," to complete Example 18.4: Computing Trend and Seasonal Factor From a Linear Regression Line Obtained With Excel, located in Chapter 18 of the textbook.